Privacy Info

This privacy policy sets out how Clare Gage uses and protects any information that you give Clare Gage when you use this website.

Clare Gage is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Clare Gage may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2018.

What we may collect

Any data is collected with your consent at the time of purchase or when creating an account. We may collect the following information:

For orders:

  • contact information including email address, addresses

When you choose to create an account you may be asked for the following and can choose whether to provide it:

  • name and date of birth
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • If you have given clear, two part consent that we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • We will not sell, distribute or lease your personal information to third parties

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Clare Gage, 1 Crown Road, Chesterfield, Derbyshire. S41 7JX

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Cookies and Google Analytics

This website uses cookies to collect information, such as browsing and purchasing behaviour, pages viewed, products purchased and the customer journey around the site. In addition to this, cookies are also used for technical purposes, such as to aid the functionality of the website. If you want to, you can choose to disable cookies by changing the settings on your web browser.

When someone visits this website we use a third party service, Google Analytics to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site, it’s useful in terms of understanding how visitors are using the website as well providing statistics for us view and analyse. Rest assured, this information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make any attempt to find out the identities of those visiting our website.

Email Marketing

If you have chosen to receive our emails then you will notice that we use a third party provider, MailChimp, to deliver them. We gather statistics around e-mail opening and clicks using industry standard technologies to help us monitor and improve our newsletter. You can get more information on that by viewing MailChimp’s privacy policy. You can unsubscribe to newsletters whenever you fancy, just click the ‘unsubscribe’ link at the bottom of any of the e-mails.

Order information

When you buy a product from Clare Gage we retain a digital copy of the order and the information contained within (your name, delivery address, e-mail and contact number) is used purely to fulfil your order and record the transaction should we need to refer to it at a later date. The only time we may share your details is for the fulfilment of an order or transaction. For example, purchases are delivered with Royal Mail. It is necessary to share your details with affiliates such as this in order to complete the transaction successfully, and by placing an order, you are agreeing to this. Please be assured that this information is treated as fully confidential and aside from this, or unless required by law, we never release your personal details to third parties for mailing or marketing purposes or anything else for that matter.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.